Frequently Asked Questions

A Conbox is the choice to live an aesthetically pleasing and harmonious lifestyle. This aluminium powder-coated outdoor unit cover will transform your unsightly outdoor AC unit into a beautiful feature.

Orders made Monday to Friday orders placed before 10:00pm will be shipped the next day. Shipping can take between 4-7 days by our courier partners.

Your delivery will be a single flat-packed box containing the Conbox and required screws and feet. A handheld power drill will need to be supplied to complete assembly.

Installation only requires a handheld power drill (not included) to attach the top panel with four Phillips Head screws (included). The feet wind into welded nuts at the bottom of the Conbox.

If you are having any issues please email us at info@theconbox.com with your contact details and we will get in touch with you.

We only accept returns if the Conbox is still in it's original packaging and has never been assembled. For more details please check our Refund Policy.

If you are having any questions please email us at info@theconbox.com with your contact details and we will get in touch with you.